Our store utilizes two distinct sources for fulfilling product orders. Books and DVDs are sold directly from Amazon. We are simply linking to the media products so please refer to your Amazon order for details about shipping and returns. Imprinted merchandise, such as t-shirts, hoodies, mugs, posters and bags, are shipped from our California-based print-on-demand and dropshipping service. The specific shipping information and return policy for those items is outlined below.
Shipping: Journal of the American Revolution uses a California-based print-on-demand and dropshipping service. They take about 2-7 business days to create products. Then you should add shipping times on top of that. Speed and price depends on product type, destination and shipping option you selected. If you ordered multiple items, they may be shipped in multiple packages and arrive on different days. Books and DVDs are bought and shipped directly via Amazon. We are simply linking to the products, so please reference your Amazon order details for shipping information.
Return policy: Any claims for misprinted/damaged/defective items (t-shirts, hoodies, mugs, bags, prints) must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on the third-party printer’s part are covered at our expense. Unfortunately, since these products are custom printed one at a time per order, no refunds are offered for buyer’s remorse and no size exchanges are allowed. In most cases, a size chart is provided via a link from the product page. Books and DVDs are bought and shipped directly via Amazon. We are simply linking to the products, so please reference your Amazon order details for return information.
Return process: To process a return for misprinted/damaged/defective goods, first email firstname.lastname@example.org with details and some pictures of the damage/misprint/defect. After emailing, the item(s) can be returned to the following address:
Journal of the American Revolution Shop
19749 Dearborn St
Chatsworth, CA 91311
To return any books or DVDs bought from the Amazon site, please reference your Amazon order and follow Amazon’s return instructions.
International customs: International orders might be subject to customs fees.
We do not offer bulk discounts. Sorry.